What services does your bank offer?
We offer a wide range of financial services, including savings accounts, loans, mortgages, credit cards, personal banking, business banking, and investment options. For a complete list of services, please visit our Services page.
How can I open a bank account?
You can open a new account online through VKYC or in person at one of our branches. To open an account online, visit our Account Opening page, and follow the easy steps to complete your application.
How do I apply for a loan?
To apply for a loan, please visit our Loan Application page . You can also contact our loan specialists directly at [phone number] or visit any of our branches.
What are your bank's hours of operation?
Our branch hours are typically from 10:00 AM to 5:00 PM, Monday to saturday (2nd and 4th saturday close) .
Can I manage my account on a mobile device?
Yes, you can! Our mobile banking app allows you to access your account, transfer funds, and more, from anywhere. Download the app on iOS or Android devices.
How can I report a lost or stolen card?
If your debit or credit card is lost or stolen, please call us immediately at [Customer Service Number]. You can also block your card through your online banking or mobile app.
How do I make a Electronic Fund transfer?
To initiate a Electronic Fund transfer, please log into your online banking account and follow the prompts for sending money. You can also visit any branch or contact our customer service team for assistance.
Are my deposits insured?
Yes, all eligible deposits are insured by the DICGC up to the maximum allowed by law. For more information, visit DICGC'S site .
How can I contact customer support?
You can reach our customer support team by phone at [Customer Service Number], via email at [Customer Support Email], or through the live chat feature on our website.
How do I close my account?
If you wish to close your account, please visit a branch or contact our customer service team. Please note that certain requirements or fees may apply based on your account type.
How do I update my personal information?
To update your personal information (address, phone number, email, etc.), you have visit your home branch.
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